Who we are
CTS Airport Transfer Specialists provide professional airport transfer services across the UK. Our website address is https://ctstravel.uk.
What data we collect and why
Contact and booking forms
When you submit a quote request, booking or contact form on this website, we collect your name, email address, phone number, journey details, and any message you submit. This information is used to provide you with the transfer service you have requested. We do not use it for marketing purposes without your consent.
The legal basis for processing this data is contractual necessity, as we need this information to fulfil your booking, and legitimate interest in providing the service you have enquired about.
Cookies
This website uses cookies set by WordPress to ensure the site functions correctly. These are essential cookies only. No personal data is stored in these cookies for standard visitors.
Administrator login cookies are set only for site administrators and are not relevant to general visitors.
Third party cookies
We do not currently use third party cookies. In future we may use Facebook Pixel and Google Analytics tracking cookies to help us understand how visitors use our website and to improve our marketing.
When these are activated this policy will be updated and a cookie consent notice will be added to the site. These will not be activated until that notice is in place.
How we store your data
All data submitted via this website is stored securely on UK-based servers. No personal data is transferred outside the United Kingdom.
How long we keep your data
Enquiry and booking data is retained only for as long as necessary to fulfil your journey and meet any legal obligations. It is not sold or shared with third parties except where necessary to fulfil your transfer.
Your rights
Under UK GDPR you have the right to request access to the personal data we hold about you, to request correction or deletion of that data, and to withdraw consent at any time.
You also have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk if you believe your data has not been handled correctly.
To make a request contact us at info@ctstravel.uk or call 0151 458 1024.
This policy was last updated May 2026.